o Response to support requests by users of Pexim banking applications
o Guiding clients towards precise definition of problems and clear presentation of solutions to a defined problem
o Registering additional problem description and resolutions for later use in the know how base
o Search for causes of problems and reporting to the programming team
o Writing and supplementing the user documentation
o Training of users for use of developed banking solutions
o High level of communication
o High motivation for work with clients
o Independence in problem resolution and ability to quickly master complex systems
o Willingness for continuous learning and advancement of competences
o Professionalism and ability to abide by procedures
o Team work ability
Advantage will be given to candidates who:
o Experience in software support and information system implementation
o Proficient knowledge of banking operations
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