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24X7 Service
Chanell Specifications

Access Channels

WEB

RC

e-mail

W@P

SMS

Phone

Fax

Corporate services

Payment services

 

 

 

 

 

 

Payment order

x

x

 

x

 

 

 

Payment order canceling

x

x

 

x

 

 

 

Account balance

x

x

x

x

x

x

x

Account history

x

x

 

 

 

 

 

Payment status statement

x

x

x

 

 

 

x

Ledger statement

x

x

x

 

 

 

x

Payment status notification

x

x

x

x

x

x

x

Income notification

x

x

x

x

x

x

x

Foreign payment services

 

 

 

 

 

 

Income notificatio (743)

x

x

x

 

 

 

x

Income distribution (745)

x

x

 

 

 

 

 

Payment order (1450)

x

x

 

 

 

 

 

Payment status notification (S.W.I.F.T.)

x

x

x

 

 

 

x

Currency exchange request

x

x

 

 

 

 

 

Account balance

x

x

x

x

x

x

x

Ledger statement

x

x

x

 

 

 

x

Account history

x

x

x

 

 

 

x

Loans and deposits

 

 

 

 

 

 

Loan or deposit request

x

x

 

 

 

 

 

Loan or deposit aproval notification

x

x

x

x

x

 

x

Interest statement

x

x

x

 

 

 

x

Account balance

x

x

x

x

x

x

x

Open items statement

x

x

x

 

 

 

x

Account history

x

x

x

 

 

 

x

Retail services

Current accounts

 

 

 

 

 

 

Bill payment

x

 

x

 

 

 

Payment order

x

 

x

 

 

 

Checkbook order

x

x

x

 

 

 

Account balance

x

x

x

x

x

x

Account statement

x

x

 

 

 

x

Account history

x

x

 

 

 

x

Payment status notification

x

x

x

x

x

x

Check status notification

x

x

x

x

x

x

Income notification

x

x

x

x

x

x

Giro accounts

 

 

 

 

 

 

Account balance

x

x

x

x

x

x

Ledger statement

x

x

 

 

 

x

Account history

x

x

 

 

 

x

Income notification

x

x

x

x

x

x

Savings

 

 

 

 

 

 

Account balance

x

x

x

x

x

x

Account statement

x

x

 

 

 

x

Income notification

x

x

x

x

x

x

Account history

x

x

 

 

 

x

General services

Loan repayment calculator

x

x

 

x

 

 

 

Exchange rates / exchange calculator

x

x

x

 

 

x

x

Banking services info

x

x

x

x

x

x

x

Help and support desk

x

x

x

x

x

x

x

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